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Shipment/Pickup and Returns

Pickup:
We are an internet mail order company and do not offer pickups.
 
Free Priority shipping including "Saturday delivery".
The package leaves our warehouse on the next working day at the latest. Delivery takes place from Monday to Saturday. Shipping is free. The additional Signature service is available for Fr. 1.50. A minimum oder surcharge is not being added. We ship our items exclusively to addresses in Switzerland and Liechtenstein. Once your parcel has been dispatched, we will send you an email with a link to the Swiss Post consignment tracking website.
 
All orders are final - no returns or exchanges. Return of any merchandise is possible only in exceptional cases (after consultation with electropolis) within 5 days as of the purchase date. The product has to be returned unused, impeccable and in its unopened original packaging together with a copy of the invoice.
 
Returns:
If you intend to return an item, please contact us in advance by email: [email protected]. We will inform you about the exact return procedure.
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The package leaves our warehouse on the next working day at the latest.